Rewards

To qualify for the program, you must create an account and be logged in when placing your order. This allows our system to securely track your purchase history and automatically calculate the points you earn for each transaction. While customers have the option to buy discreetly as a guest, please note that guest checkouts do not earn points, as we have no way to link those purchases to a rewards balance.

You earn points based on the total value of your order. We use a straightforward 1:1 conversion rate where every $1 you spend earns you 1 point. For example, an order of $200 worth of goods earns you 200 points immediately after payment is processed, which will be waiting in your account for your next purchase.

You can view your total points, recent earning history, and redemption options by visiting the Loyalty Rewards section in your account dashboard.

No, your points do not expire. You can always redeem them when making your next purchase.

Yes, points are earned on the final subtotal of your cart, including promotional items, 420 deals, and Mystery Value Packs.

If an order is cancelled or refunded, the points earned from that specific transaction will be deducted from your total points.

Points are non-transferable and are linked specifically to your account. They cannot be exchanged for cash or moved to a different user profile.

There is no cap on the number of points you can accumulate. The more you stock your inventory through our platform, the more rewards you earn.

You can start redeeming your rewards as soon as you have at least 100 points.

No, points cannot be redeemed as standalone items. To use your rewards, you must place a new order; the redeemed gift will then become available at checkout and will be packaged and shipped along with the rest of your items.

No, the specific gifts are handpicked by our staff to ensure you receive the freshest inventory available. As a client, you simply choose the category you wish to redeem from based on your available point balance. Once the category is selected, our team picks the exact flower to include in your package. Rest assured, all rewards consist of high-quality, potent flowers, so you can expect the same premium standards as the rest of our wholesale catalog.